In order to set up your client’s new account with the custodian, we need to collect similar information to opening a new bank account. The Account Confirmation task allows us to easily to do this.

After you submit the the Account Confirmation Task, your CSA is notified to begin preparing the account confirmation form to send to your client. Your CSA will input the household information available on the dashboard into the account confirmation form before triggering the Savvy email to your client.

  1. Your client will receive a Confirm your account set up email from [email protected] with your Savvy email CC’d.

    <aside> ⚠️

    If a household has a co-client, please note that the email is only sent to the primary client (the first email listed for the household). We recommend that you request your clients to complete the account confirmation together.

    </aside>

    acct confirmation email.png

  2. Once your client clicks the Confirm Info button, they will be redirected to a new browser tab to complete the account confirmation flow. On the first step, they will need to confirm their phone number, date of birth, SSN, citizenship, and current home address.

    acct confirmation s1.png

  3. On the next step, your client will be prompted to provide their employment status, whether they have a significant stake in or are a control person of a public company, and any securities affiliations.

    acct confirmation s2.png

  4. After clicking Continue, your client will be prompted to upload their most recent brokerage account statement (ie. within past 90 days, preferably 30 days). If applicable, they should also disclose any beneficiary(s) on the account.

    <aside>

    How To Complete Online Account Setup Form - Step 19.png

    How To Complete Online Account Setup Form - Step 20 (1).png

    How To Complete Online Account Setup Form - Step 23.png

    </aside>

  5. To upload a brokerage statement, click on the Upload statement button. A popup window will appear where your client can either drag-and-drop or browse from the device to upload their statement.

    <aside> ⚠️

    In order to avoid delays with opening their account with the custodian, your client must upload their most recent, full account statement (not a screenshot).

    </aside>

    How To Complete Online Account Setup Form - Step 24.png

    How To Complete Online Account Setup Form - Step 25.png

  6. The final step is to upload a voided check. We strongly recommend your client provide this so we can set up MoneyLink. This allows us to easily transfer funds as requested from their brokerage account to their checking account.

    How To Complete Online Account Setup Form - Step 28.png

  7. After your client either opts out via the I’ll do this later option or uploads a voided check and clicks Finish, they will be taken into their dashboard

    How To Complete Online Account Setup Form - Step 34.png